Shipping. All orders are subject to shipping charges, excluding free shipping promotions. We ship either USPS Priority Mail or UPS Ground, whichever is more economical. Standard turnaround time for wholesale orders is 2-3 business days. For expedited shipping, please contact us at email@example.com to verify before placing an order.
Buyback Program. Our End-Of-Year Buyback Program enables customers to return up to 15% of seed packs purchased in the previous calendar year in exchange for credit towards next year's order. Returns must be received by December 31st of the "packed-for" year. Credit is valid throughout the next year and may be applied to any order. State regulations will likely prohibit selling out-of-date seed packs.
Order Errors or Discrepancies. These must be reported within 7 business days of receiving an order. In this event, please email firstname.lastname@example.org.
Payment. First-time customers are required to pay by credit card, after which Net 30 terms are applied for as long as account is kept current.